Almost a day has gone by and you’re just noticing. Hmmm? As someone who worked in customer service and sales for over 20 years, I would have gotten murdered by my clients if they had an issue and got no response for that long. Even on my days off I would monitor my phone and return calls or even go out into the field if need be to resolve an issue. I guess backing your product isn’t what it used to be. Sorry..not sorry.. but it needed to be said. Monday is what I expected so not a bit shocked.