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I lost my account

Discussion in 'General Discussion' started by Ye' Ol' Cap'n, Jul 14, 2017.

  1. Ye' Ol' Cap'n

    Ye' Ol' Cap'n Powder Monkey

    Hello people of the internet!

    So I broke my phone with forgetting to save my Plunder Pirates account to Game Center, and I got a new phone now. How do i get my account back if it isn't saved to Game Center and I cannot get a link code?

    Please help.
  2. MorganFlint

    MorganFlint Captain

    If it was in a guild, they may be able to track it down. Not sure without Game Center though.
    Good Luck!
  3. Ye' Ol' Cap'n

    Ye' Ol' Cap'n Powder Monkey

    I joined a random guild, so I don't remember the name... all I know is it was in japanese
  4. peg-brain bob

    peg-brain bob Captain

    Send an in-game support ticket to Midoki (from your new phone) providing as much info as you can:
    Unique game ID, pirate name, current guild name, approx date created, approx date last accessed
    Also (if applicable):
    amount of gems purchased, previous pirate name(s), previous guild(s)
  5. Karine

    Karine Powder Monkey

    J ai perdu mon ile impossible de la retrouvé et je n ai pas le code pour la partager
    Merci de votre aide
  6. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Ahoy! Unfortunately we only speak English on the forum (although we allow non-English posts on the recruitment section), so if you have an issue or question that needs addressing, you'll need to either post in English here, or send an in-game support ticket via the Log > Settings > Help > Support.
  7. Karine

    Karine Powder Monkey

    I lost m'y accourt plunder pirates
    My island name is karine
    Guilde french touch 2
    Level 223
    Numberday 225
    Last day of play 30 juillet 2017
    Last purchase 27 juillet 2017 montant 16.99 euros
    I live in France
  8. Lynsey [Midoki]

    Lynsey [Midoki] Senior Designer Staff Member

    Ahoy @Karine! To sort out a lost island, you'll need to send an in-game support ticket - we can't do it through the forum.

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